NCS International

About NCSI

NCS International Pty Limited (or NCSI) is a wholly owned subsidiary of the National Association of Testing Authorities, Australia. NATA is the peak (and only government recognised) accreditation body for laboratory and testing centres in Australia, and has been operating since 1947.

NCSI was formed in 1990 specifically to offer industry a choice of certification body for independent (or third-party) recognition against national and international management system standards eg ISO 9001 (Quality), ISO 14001 (Environment), AS /NZS 4801 (Safety), Food Safety (HACCP), and disability employment standards. We service all types of industries and businesses, from technical operations through to manufacturing, professional services, government business, and retail - large, medium and small.

NCSI's top management team (Greg Jewson- CEO, Robert Schonberger - General Manager of Business Services, and Heather Craig - Technical Manager), bring more than 50 years of combined experience to serving our clients with high integrity, internationally recognised certification. Equally important, NCSI's team of qualified assessors, and hardworking administration and support staff, guarantee to offer a professional value added service to all clients. NCSI's goal is for your systems to keep improving.

The NCSI Board Charter and NCSI Mission, Vision and Values is available online.

Why Choose NCS International?

NCS International is one of Australia's largest and most experienced third-party certification bodies, having certified over four thousand individual sites since 1991. We have a reputation for providing friendly, customer-focussed service using qualified, experienced staff and specialists.

NCS International is able to service a very broad range of industries, and many of our clients come to use our services based on the referrals from satisfied customers. NCS International has offices in all state capitals, so our services and support are readily accessible.

NCS International is itself audited and accredited by the Joint Accreditation System of Australia and New Zealand (JAS-ANZ) for its ISO 9001, ISO 14001, AS/NZS 4801, and Disability programs, giving you confidence in the high quality and value of our certification services and staff.

All certification programs offered by NCS International are designed to be compatible with each other and with your existing management systems. So if, for example, your company already has ISO 9000 certification, and is seeking certification for HACCP, NCS International can ensure that assessments blend seamlessly, refelcting your system integration. You can also seek certification for more than one program or standard at the same time, minimising costs by avoiding duplication during audits.

Our Client Care Charter sets out our and your obligations.

How Does my Company Gain Certification?
NCS International offers certification to organisations through a series of clearly defined stages, enabling progress to be made in accordance with the company's wishes and resources. The process comprises of:-

Introductory Visit: Enables your business and your certification requirements to be fully understood by our Client Manager. A plan for your certification is then developed based on your needs.
Pre-assessment Visit: Prepares your management and staff for the initial assessment, and gives your organisation a clear picture of how close it is to meeting the requirements of the standard. This step is optional in most programs (except ISO 14001 certification), but recommended.
Document Review: Allows our Client Manager to properly prepare for your assessment by studying your procedure manuals and creating checklists tailored to your business. You then receive a detailed report to enable you to rectify any problems prior to the assessment.
On-site Assessment: Our qualified auditors will evaluate your company's compliance with the relevant management standard or code. This usually involves two auditors (and possibly a technical specialist) and may last one to several days depending on the size of your organisation.
System Maintenance: Following your certification, we will provide surveillance audits every six months to ensure your management system continues to meet your expectations and the requirements of the relevant standard or code, and to help it develop as your company's needs change. Every three years, a full reassessment of the system is provided.

Other Services
NCS International supports its certification programs with a range of other services including second party audits and business reviews, internal audits and coaching, and assistance with marketing your certification.

NCS International can help with the promotion of your certification through assistance with publicity, and advice on the use of the NCS International Certification Marks. A wide range of material is now available for companies wishing to use these marks on their stationary, advertising and other promotional vehicles (See SHOP section of this site). NCS International also provides opportunities for its certified companies to participate in networking sessions with other clients to help get the best out of their management system. For further information please email NCSI.