Introduction to ISO 9001:2008 Quality Management Systems

Assessment

This is a non-assessed course.

Course Overview

This one day course is based on the AS/NZS ISO 9001:2008 standard.

The course provides participants with an in-depth understanding of Quality Management Systems based on the AS/NZS ISO 9000:2008 standard, including the quality management principles and philosophies that underpin that standard. During the course the Tutor will discuss the requiremnts of AS/NZSISO 9001:2008 from both an auditing and implementation perspective.

Who Should Attend

All who have responsibility for, or a role in, the management and/or administration of management systems, i.e. Document Controllers, Internal Auditors, Section Supervisors and Middle to Upper Level Managers.

Prerequisites

There are no prerequisites for this course.

Course Objectives

On completion of the course participants will be able to

• Understand the purpose and benefits of a quality management system
• Understand the quality management system’s terminology and concepts in ISO9001:2008
• Explain the quality management principles ad process approach underpinning the ISO9001:2008 standard
• Identify, interpret and apply the quality system requirements of the standard including documentation and continual improvement
• Understand the relationship between legal compliance and conformance.
• Apply process mapping for the quality management system process, product realisation, processes and supporting processes within an organisation
• Understand the issues related to implementing a quality management system
• Understand documentation and record requirements

Course Outline

The course covers:

Introduction to Quality Management Systems

• Management Systems
• Evolution from Quality Control to Quality Management
• Quality Management Principles
• Structure of the ISO9001:2008 Series

Requirements of ISO9001:2008

• The Process Approach
• The System Approach to Management
• Requirements of the Standard
• Quality Management System
• Resource Management
• Product Realisation
• Measurement, Analysis and Improvement

Legal Compliance and ISO9001:2008

• Requirements of the Standard
• Monitoring Legal Compliance

Integration of ISO9001 with Other Standards

• Top-Down Integration
• Process-based Integration
• What Makes and Effective Auditor

Course Hours

8.30am to 5.30pm

Inclusions

Includes comprehensive course notes, lunch & refreshments and issue of certificate of attendance.

For additional questions, please email us on training@ncsi.com.au or call us on 1300 856 554

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