Introduction to ISO 9001:2008 Quality Management Systems

Introduction and who should attend

This course is based on the 2008 version of the standard, which supercedes AS/NZS ISO 9001:2000.

This course provides participants with an understanding of quality management systems based on the AS/NZS ISO 9000:2000 series of standards, including the quality management principles and philosophies that underpin the standards.

Course objectives

On completion of the course participants will have an understanding of:

• the eight quality management principles and the philosophies that underpin ISO 9001:2008; 
• the requirements of ISO 9001:2008;
• the documentation requirements of ISO 9001:2008;
• the process approach and system approach to management;
• continual improvement.

Course outline

This course covers:

• benefits of ISO 9001:2008 quality management systems;
• the eight quality management principles;
• the process approach and system approach to management;
• the requirements of ISO 9001:2008 - what they are and what they mean;
• an overview of ISO 9000 and ISO 9004.

Fees: $495 (Including GST)
Includes comprehensive course notes, lunch & refreshments and issue of certificate of attendance.

Course hours: 8:30am to 5:30pm, for one day

For additional questions, please email us on training@ncsi.com.au or call us on 1300 856 554

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